Glion Institute of Higher Education, one of the world’s top three institutions of higher education for an international career in hospitality management, has appointed Judy Hou as Directeur General/CEO to manage Glion-branded institutions in Switzerland and the United Kingdom, effective January 2014. Prior to Glion, Hou was CEO of Les Roches Jin Jiang Hotel Management College in Shanghai, China.
“This is an exciting time for Glion” said Michael Huckaby, CEO of Laureate Hospitality Management and Culinary Arts. “We have a new campus in London, and a rapidly growing international student population. Judy has the experience, skills, and strategic vision needed to guide Glion and champion the success of our students.”
Judy formerly served as the director of human capital for Hotel ICON in Hong Kong. She also was an adjunct professor for the School of Hotel & Tourism Management at the Hong Kong Polytechnic University. During her tenure, Hou successfully developed the first fully integrated commercial and teaching/research hotel owned by the university. Hou has held various key management positions in luxury hotel companies, including learning and development manager for Mandarin Oriental Hotel Group and served training manager for Park Hyatt Washington in Washington, D.C.
Hou is on the editorial board of Hotel Business Review Journal and has authored several articles in Hotel Executive and Hotel Management Asia, including “The Future of Hotel Marketing: Social Media,” “Understanding & Profiting from Emotional Factors Behind Hotel Brand Loyalty,” “Managing Gen Y: The Characteristic of Gen Y in the Hospitality Industry,” and “The Role of the General Manager in the 21st Century.”
Hou earned her Bachelor of Arts in Comparative Literature from Columbia University and her master’s in Hospitality Administration from Ecole Hôtelière de Lausanne. She is working towards her Doctor of Business Administration from Walden University. Glion is a member of Laureate International Universities, a global network of more than 75 accredited campus-based and online institutions of higher education serving more than 800,000 students in 30 countries.